Membership Engagement II (Customer Service Representative)
YMCA of Greater Seattle Sammamish, WA
Security verification
YMCA of Greater Seattle Sammamish, WA
1 week ago
See who YMCA of Greater Seattle has hired for this role
YMCA of Greater Seattle Sammamish, WA
1 week ago
Security verification
Save job
Welcome back
Sign in to save Membership Engagement II (Customer Service Representative) at YMCA of Greater Seattle.
- Report this job
Pay found in job post
Retrieved from the description.
Base pay range
$19.97/hr - $22.00/hr
OverviewOur Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
Job Summary
- This is an on-site position
We have an awesome opportunity for the critical position of Member Engagement Representative. In this role, you will provide our members exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them achieve their goals. You will also assist people in the membership and program enrollment process.
What You'll Get From Working At The Y
- Individual membership to the YMCA of Greater Seattle
- Free access to mental health resources
- Rapidly-accruing paid time off (PTO)
Hiring Range: $19.97/hour - $22/hour DOE
Responsibilities
- Develops positive relationships including providing prompt and courteous service to members, participants and guests.
- Conducts membership interviews, enrolls new members and provides motivational support and guidance. Processes member applications, including performing data entry.
- Assists members and participants with program registration, answers inquiries, including member concerns and provides information on YMCA membership and programs. Refers members as appropriate to programs and/or staff based on member goals/interests.
- Addresses and performs routine duties such as changing/handing out towels, checking locker rooms, handing out locker keys and cleaning equipment.
- Balances and completes reports for financial transactions.
- May control access to facility.
- May open and/or close facility.
- Supports member engagement and retention activities of the branch.
- Provides guidance and support for assigned at-risk members and accurately maintains related records.
- Conducts follow up on prospects who have not joined, as assigned.
- Follow-ups on new member survey feedback, as assigned.
- Attends staff meetings and trainings as required.
- Other duties as assigned.
Code of Conduct for Applicants
QualificationsYou should be 16 years of age or older and have:
- Six months or more of relevant work experience (sales, retail, reception, customer service, etc.).
- Strong customer service skills, responding to multiple questions via phone, email and in person.
- Basic computer skills.
Preferred Qualifications
- Knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
- Ability to speak any language in addition to English may be helpful.
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.You'll be a great fit for the Seattle Y if you
- Thrive on working in a collaborative environment.
- Are very adaptable.
- Have high ownership and strong work ethic.
- Are a great problem solver who can think on your feet.
- Truly enjoy being of service to people.
- Like being part of a team that cares about one another as people and enjoy working together.
- Want to know that the work you do contributes to building a better, stronger community for all.
Our MissionBuilding a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
YMCA of Greater Seattle's Core Values
- Respect
- Responsibility
- Honesty
- Caring
- Passion for Excellence
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.
-
Seniority level
Internship -
Employment type
Part-time -
Job function
Other -
Industries
Non-profit Organizations
Referrals increase your chances of interviewing at YMCA of Greater Seattle by 2x
See who you know
Get notified about new Customer Service Representative jobs in Sammamish, WA.
Sign in to create job alert
Similar jobs
-
Remote Customer Service Rep Up to 19/hour - No Degree Needed
Remote Customer Service Rep Up to 19/hour - No Degree Needed
NoGigiddy
Seattle, WA
-
Remote Customer Service Rep Up to 19/hour - No Degree Needed
Remote Customer Service Rep Up to 19/hour - No Degree Needed
RemoteWorker US
Seattle, WA
-
Customer Service Representative
Customer Service Representative
Modern Aviation
Seattle, WA
-
Customer Support Representative (Fully Remote)
Customer Support Representative (Fully Remote)
AgentMethods, LLC
Seattle, WA
-
Visitor Experience Representative, On Call
Visitor Experience Representative, On Call
Seattle Art Museum
Seattle, WA
-
Customer Service Representative
Customer Service Representative
WaFd Bank
Bellevue, WA
-
Entry Level Customer Service Consultant
Entry Level Customer Service Consultant
Apollo Consulting Group
Bellevue, WA
-
Customer Success Specialist
Customer Success Specialist
Virtual Therapeutics
Kirkland, WA
-
Customer Service Representative
Customer Service Representative
WaFd Bank
Redmond, WA
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Seattle, WA $60,000.00 - $90,000.00
-
Entry Level Call Center Representative
Entry Level Call Center Representative
National Service Bureau
Bothell, WA
-
Airline Customer Service Agent
Airline Customer Service Agent
Pacific Aviation
Seattle, WA
-
Customer Service Representative
Customer Service Representative
Averro
Redmond, WA
-
Customer Service Representative
Customer Service Representative
Xenon arc
Bellevue, WA $22.00 - $28.00
-
Customer Solutions Representative - Remote | WFH
Customer Solutions Representative - Remote | WFH
Get It Recruit - Hospitality
Seattle, WA
-
Patient Contact Center Representative
Patient Contact Center Representative
Neighborcare Health
Seattle, WA $19.97 - $26.18
-
Client Success Representative Agency Team (Remote)
Client Success Representative Agency Team (Remote)
INFUSE
Seattle, WA
-
Customer Support Specialist
Customer Support Specialist
PitchBook
Seattle, WA
-
Customer Service Representative-Remote Based
Customer Service Representative-Remote Based
Travel With Me
Seattle, WA
-
Client Service Representative
Client Service Representative
Apollo Consulting Group
Bellevue, WA
-
Guest Services Agent
Guest Services Agent
Staypineapple
Seattle, WA
-
Customer Service Specialist
Customer Service Specialist
24 Seven Talent
Bellevue, WA
-
Customer Service Representative
Customer Service Representative
OMEGA SA
Seattle, WA
-
Guest Services Agent
Guest Services Agent
Staypineapple
Seattle, WA
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Kirkland, WA
-
Call Center Representative
Call Center Representative
Luxury Bath Technologies Corporate
Seattle, WA
-
Call Center Representative
Call Center Representative
National Service Bureau
Bothell, WA $65,000.00 - $110,000.00
People also viewed
-
Customer Support Specialist (B2B SaaS)
Customer Support Specialist (B2B SaaS)
MangoApps
Greater Seattle Area $22.00 - $34.00
-
Customer Service Representative
Customer Service Representative
Insight Global
Kent, WA
-
Customer Service Representative
Customer Service Representative
WaFd Bank
Seattle, WA $43,680.00 - $50,328.00
-
IS Customer Service Analyst (Part Time / Eves)
IS Customer Service Analyst (Part Time / Eves)
Bellevue, WA
-
Guest Services Agent
Guest Services Agent
Staypineapple
Seattle, WA
-
Guest Services Agent
Guest Services Agent
Staypineapple
Seattle, WA
-
Customer Service Representative
Customer Service Representative
Heidelberg Materials North America
Redmond, WA
-
Guest Services Agent - Resident
Guest Services Agent - Resident
Onni Group of Companies
Seattle, WA
-
Customer Service Representative - Remote
Customer Service Representative - Remote
Skyline Recruiting
Everett, WA
-
Customer Service Representative
Customer Service Representative
Sea Mar Community Health Centers
Bellevue, WA
Similar Searches
- Client Relations Representative jobs 53,759 open jobs
- Customer Service Account Representative jobs 1,198 open jobs
- Telesales Representative jobs 107,410 open jobs
- Customer Service Sales Representative jobs 202,009 open jobs
- New Business Development Executive jobs 7,985 open jobs
- Lead Customer Service Representative jobs 80,951 open jobs
- Senior Materials Analyst jobs 1,664 open jobs
- Call Center Customer Service Representative jobs 145,238 open jobs
- Customer Care Professional jobs 111,461 open jobs
- Corporate Social Responsibility Manager jobs 1,707 open jobs
- Customer Care Representative jobs 110,684 open jobs
- Church Planter jobs 152 open jobs
- Support Representative jobs 143,836 open jobs
- Service Center Representative jobs 83,302 open jobs
- Call Center Representative jobs 77,033 open jobs
- Bilingual Customer Service Representative jobs 148,004 open jobs
- Phone Representative jobs 59,009 open jobs
- Appointment Setter jobs 69,299 open jobs
- Salesperson jobs 273,487 open jobs
- Personal Account Manager jobs 6,493 open jobs
- Mail Administrator jobs 12,688 open jobs
- Customer Representative jobs 186,765 open jobs
- Front Desk Receptionist jobs 42,593 open jobs
- Front Desk Attendant jobs 18,538 open jobs
- Service Desk Agent jobs 52,652 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More